Experienced Computer Troubleshooting is Key to Accurate and Affordable Computer Repair

If you have the skills or the time to do your own computer troubleshooting (or friends and family that do), by all means give it a try.

But if you need it fixed quickly and properly, then your key question has to do with troubleshooting steps you go through before calling the technician. Making that decision is a bit of a balancing act. You don't want to wait too long before calling for help, but you also don't want to pay a technician a minimum of one hour work when the solution only takes 5 minutes. (However, if you do that...make sure you have a list of additional things the technician can do to take advantage of that hour of time)

You computer troubleshooting should have some very basic things that you do before calling the technician. You should also have a daily, weekly and monthly set of preventative maintenance tasks that you routinely perform.

1. Reboot your system...it is amazing how often this will solve many of your problems. If you find you have to reboot too often, then that might be a sign you have other problems to solve

2. If you think you may have a network gremlin, power off all your network components (modems, routers, etc.), wait 30 seconds and power them back up one at a time

3. Run your antivirus software. (make sure it is updated with the latest definitions)

4. Backup your system (or make sure you have a backup from your routine tasks)

5. Run your defrag software

6. Run your registry cleanup utility software

Your computer troubleshooting list could be longer, but if these steps don't get you up and operational, then it is time to call your favorite technician or service provider. (I am assuming here you really don't want to carry it in...)

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Once the technician arrives, cover all the things you have already done. You want to make sure they don't waste too much time repeating cleanup tasks already performed.

A good technician should have an objective of very quickly getting to the point where they can make appropriate recommendations on course of actions. As an example the technician could spend hours debugging and fixing a Windows XP problem, and the real problem is it's a complete guess if it will be 1 hour or 4 hours to fix. It would be clear that the system could be reloaded and operational in a known timeframe, like 45 minutes.

The choice would be yours to make...but generally in this case, the recommendation would be to reload the system.

Over the years, the list of computer troubleshooting problems has become consistent from the perspective of key problem areas our customers are interested in. Below is a very common set of focus items that have been brought to our attention.

Registry Repair

Memory Upgrade

Slow Computer

Vista Tweaks

Computer Drivers

Computer Cleanup

Windows-XP Troubleshooting

For Those Who Want Additional Professional Advice For Their Systems

Link from Computer Troubleshooting to the Computer Repair Home Page

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